FULL-TIME EXPERIENCE
ASUS DESIGN CENTER / UXD
Design Strategy & Experience Design /
Strategic experience design between business strategy and design strategy. We are planning values of IOT connected services and collaborating with BUs, SW and cloud service team. On the other hand, we built transnational working process for healthcare projects with Singapore team.
ASUS DESIGN CENTER / UXD
Product Mindset, State Machine & Flow Design / 1 YEAR AND 8 MONTHS
Project planning from user mindset to UI flow design. The projects were mobile interaction flow of ZenUI services for ZenFone2 that includes Telephony, Modes and Music applications; and the experience of connecting devices in context of life that includes wearable of mobile healthcare and smart home system.
HONOR
2014 Best Design Thinking Team Award for ZenFone 2
CONTINUING EDUCATION
Design Kit: The Course for Human-Centered Design
Certificate No. 116948f7a28389 by IDEO.org
MAIN PROJECTS
One of ZenUI members, focus on mobile communication experience. We planed mindsets and designed UI flow with planners and GUI designers. The products include Telephony (Phone / Callguard / Dual SIM, Messaging, Contacts, Easy mode, ZenUI apps support and cooperation with AT&T & KDDI) and Safety service (Snapview and Kids mode).
Site Link
Redefine plans of ASUS healthcare and designed the roadmap from wellness to sub-health. Our service plan will focus on Mobile Health that bases on Health Engine, VivoPulse. We are improving the scalability of 3-party apps and combining resources to cooperate with Wellness app of ZenWatch. *Happiness Index is an on-going design experiment with experts about physical and mental health that include exercise, sleep, stress and eating.
Site Link
ACER INNOVATION LAB / UXD
User Research & Usability / 1 YEAR AND 5 MONTHS
Cross-functional UED research projects with PM, marketing, legal and RD teams. The projects included user research (insights & opportunities), SW/HW usability and competitor analysis. The product topics are AcerCloud, Ezel Projects, Keyboard, Phone and Tablet experience.
PATENT
METHOD FOR GROUPING AND MANAGING WEB PAGES
US 14/085,799; China 201210580662.1; Taiwan (ROC): 101146958;
CONTINUING EDUCATION
Model Thinking / Certificate of Completion by Coursera
Gamification / Certificate of Completion by Coursera
MAIN PROJECTS
E-ZEL PROJECTS
Three main studies in Ezel Project, including Prototype Usability, User Mistriggering Test (Usability), SW Usability (Snipping Tool) and User Trial Research (by using Card Sorting and Scenario Interaction process).
HOME PLACEMENT RESEARCH
By connecting innovative products to brand experiences, I provided a 4-period assumption into the experience cycle and designed the one-year research plan. It was a great exploring challenge.
Site Link
We found out the problems from the current UI flow of AcerCloud service. We defined the key scenarios from user's mental model to converge the improvement plan for Clear.fi (Music, Video, Photo) and AcerCloud Docs.
COMMUNICATION APPLICATION
We listed 40 features after comparing the benchmark with 8 competitors and classified them into 4 key features. Then we applied the features in 3 focus groups and contextual analysis workshop.
Site Link
GROUPON TAIWAN
Product Development & Data Product Plan / < 1 YEAR
Cross-sectoral coordination and communication for the design projects, including new Travel channel (Groupon Getaways Taiwan), deals map analysis tool, EDM themes, statistical reports and functional bugs. I focused on spec and web UI design by Axure, assisted functional plans (like top menu of index page or a/b test) for web development with the product manager of Malaysia, and finally released the proposal for a solution model of refund issue.
MAIN PROJECTS
Deals Map Analysis Tool is a back-end tool to help city team analyze deals data of cities by friendly user interface. Team members can filter by area or revenue to find out potential customers and opportunities from useful data.
Since Groupon Taiwan has closed from Sep. 2015, Malaysia Getaways Site can be for your reference.
